Last updated: August 16, 2026
1. Information We Collect
When you use Sky Map Gifts, we may collect information that you voluntarily provide to us when creating an account, placing an order, creating a personalized star map or contacting us.
Information you provide
- Name or recipient name
- Email address
- Date and time used to create your star map
- Location associated with your star map
- Personalized text or messages
- Information necessary to process your order
- Information you provide when contacting us
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, operating system, referring pages and general website usage information.
2. How We Use Your Information
We may use collected information to:
- Create and personalize your star map
- Process and fulfill your digital order
- Deliver your digital PDF
- Provide customer support
- Communicate with you about your order
- Improve our website and services
- Detect and prevent fraud or abuse
- Maintain the security of our website
- Comply with applicable legal obligations
3. Payments
Payments are processed by third-party payment providers. We do not receive or store your full payment card number on our own servers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
4. Digital Downloads
Sky Map Gifts sells digital products only. We do not ship physical posters or other physical products as part of a standard digital purchase.
Information required to generate your personalized star map may be temporarily stored so that we can create your artwork, provide your download and provide customer support.
You are responsible for keeping downloaded files in a safe location after purchase.
5. Cookies & Analytics
We may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve our services.
Analytics services may collect information about how visitors interact with our website. This information may include pages viewed, approximate location, device information and website interactions.
You can configure your browser to reject or delete cookies. Some website functionality may not work correctly if certain cookies are disabled.
6. Information Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business and provide our services.
These providers may include services used for:
- Payment processing
- Email delivery
- Website hosting
- File storage and digital delivery
- Analytics
- Security and fraud prevention
Service providers are expected to process information only as necessary to provide their services or as otherwise permitted by applicable law.
7. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes and complying with legal obligations.
The specific retention period may depend on the type of information and the reason it was collected.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to personal information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Asking us to restrict certain processing
- Objecting to certain uses of your information
To make a privacy request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
10. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children under the age required by applicable privacy laws.
Parents or legal guardians should provide personal information on behalf of minors when creating personalized products.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
When we make changes, we will update the "Last updated" date displayed at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy, your personal information or how your information is handled, please contact us.
Email: [email protected]
This Privacy Policy applies to your use of the Sky Map Gifts website and services described above.